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前台接待用英语应该怎么说

时间:2017-12-28 公务接待 我要投稿

  大家在学习英语的过程中,可能会接触到前台接待这个词,那么前台接待用英语如何说呢?下面是小编为你整理的前台接待英语,希望对你有帮助。

接待

  前台接待英语

  Reception clerk.

  前台接待工作需要用到的英语

  1. 接电话时不可以简单地回答“Hello”,而应报上自己的公司或所属单位的名称。例如:

  “Hello, this is Information Desk.”

  您好,这里是问询处。

  “Information Desk speaking. May I help you?”

  问询处,请问您要服务吗?

  2.打错电话时

  如果是外线打错时,可以回答:

  I am afraid you have the wrong number.

  不好意思,您打错电话了。

  This is the LI JIA Hotel, 2234-1156.

  这里是丽嘉酒店,电话是2234-1156。

  如果是总线转错内线时,可以回答:

  This is Room Reservations. I’ll transfer your call to Restaurant Reservations.

  这里是客房预约处,我帮您转接到餐厅预约柜台。

  I am afraid this is a direct line. We can not transfer your call to the Chinese Restaurant Could you dial 2234-1156, please.

  不好意思,这是直接电话。我们无法为您转接中式餐厅。请您改拨2234-1156,好吗?

  3.当负责的工作人员不在时

  I am afraid Mr.Lin is out at the moment. He should be back around 5 p.m.

  不好意思,林先生现在外出。他应该会在下午5点左右回来。

  I am afraid Mr.Hao is on another line. Could you hold the line, please?

  不好意思,郝先生正在讲电话。请您在线上稍侯好吗?

  I’ll tell him to call you back when he returns.

  他回来时,我会请他回电。

  May I have your name and phone number, please?

  请告诉我您的大名和电话好吗?

  4.当会话结束时

  结束电话中的对话时,不可以简单说“bye-bye”,最好说:

  Thank you for calling.

  感谢您的来电。

  You are welcome, sir.

  先生,不客气。

  We look forward to hearing from you.

  我们静候您的佳音。

  Please contact me if you have any further questions.

  如果您有任何其他问题,请和我联络。

  前台接待客人的英语例句

  Good morning/afternoon!早上好/下午好

  Hi! Can I help you?/How can I help you?/Are you being helped?

  您好!你有什么事吗?

  Did you make an appointment with him/her?

  你跟他/她预约了吗?

  What's your name?

  你叫什么名字?

  How to spell your name?

  怎么拼写你的名字?

  May I see your ID, please?

  你有证件吗?

  Give me one second please. /

  请稍等

  One moment please, let me call him/her first.

  稍等,我给他/她打个电话.

  I'm sorry. He is busy right now. Would you like to call back later?

  对不起.他正忙.您过一会再打来好吗?

  He was here just now. He just stepped out.

  他刚才还在这.他刚出去.

  Would you like to leave a message?

  您要留言吗?

  I'm sorry. He is talking on the phone now. Please call back later.

  对不起,他在打电话.请过会再打来.

  May I know who is calling?

  请问您是哪位?

  Nobody answered the phone.

  没人接电话.

  Please sign your name here.

  请在这签名.

  Take care!

  保重!

  Have a good day!

  开心

  Have a nice weekend!

  周末开心

  Have a good one!


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